Gas Hot Water Repairs & Replacement in Strathfield NSW

Rest assured there is no part of a hot water job we need to pass on to someone else. From an urgent repair to a planned replacement, the same licensed team deals with ignition and pilot faults, thermocouples, gas valves, leaking tanks and TPR or tempering valves, plus servicing of the anode, burner and TPR valve. New storage cylinders and continuous flow units are supplied and installed on natural gas or LPG, with gas line and flue upgrades included and the compliance certificate handled for you.

We answer emergency calls for gas hot water breakdowns and leaks and prioritise them ahead of routine servicing. A licensed gasfitter will attend, usually the same day, assess whether the unit can be repaired there and then and give you clear advice if replacement makes more sense. Let us know on the phone whether the system is storage or continuous flow, how old it is and what you noticed first.

Being a local business, we service the town and its surrounding suburbs as our core patch. Installations and replacements take us further out across the region, so it never hurts to ask.

When an older internal unit is replaced, the flue sometimes turns out to be undersized or no longer compliant. Bringing the flueing up to Australian Standards is part of a safe install and adds to the job compared with a unit that already has a sound flue. We identify this on the site visit and include it in the free written quote.

Gas appliances are built to fail safe, so a pilot that will not stay lit means the unit has decided it cannot confirm a flame and has cut the gas. The decision can be triggered by a genuine lost flame or by a sensor that can no longer prove the flame is there. Either way the cause needs to be identified, not simply overridden by relighting.

You can relax knowing the gas connection, the flue and the appliance itself are being handled by someone legally qualified to do so. Our gasfitters hold current licences and the business is fully covered for public liability. A compliance certificate is issued for every job so there is never a question later about who did the work.

Keep an eye on your gas bills as the system ages. If consumption keeps rising while your habits stay the same, the unit is working harder to deliver the same hot water, which is a sign its efficiency is fading. A repair restores function but not efficiency, so weigh the running costs when deciding.

A landlord replacing a failed unit between tenants usually wants it done in one visit, and that is how we schedule it. A matching storage replacement is finished in a few hours with testing and a compliance certificate ready for your records. Where the property needs a gas line or flue upgrade, we tell you ahead of time that the visit will run longer.

Most of what goes wrong with a hot water unit starts small, and a routine service is where those small things get picked up. Expect the combustion side (burner, gas pressure, thermocouple or ignition, flue and draught) and the water side (TPR valve, tempering valve, anode, sediment or scale) to both be gone over, followed by a leak and carbon monoxide test. We write down anything that is wearing and give you a realistic sense of how urgent it is.

Workmanship and product are covered by different parties. The manufacturer is responsible for defects in the unit, with a longer warranty on the tank or heat exchanger than on the parts, while the installer is responsible for the quality of the fitting. We guarantee our installation and repair work, so a fault caused by our fitting is fixed by us.

Leaking water from the TPR valve or around the base of the cylinder is a reason to call a plumber or gasfitter rather than wait and see. Do not cap, tape or wire the valve shut, because it is a safety device that must be free to release pressure. Turn off the water supply at the cylinder if the leak is heavy and arrange a visit.

The two systems solve the same problem in different ways, and each has a natural fit. Continuous flow suits homes where demand is spread across the day and the gas line can deliver the higher MJ/h input the unit needs at full fire. Storage suits homes that draw heavily at the same time of day and want a straightforward swap for the cylinder already in place. A quick look at your household and your gas connection usually makes the answer clear.